Privacy Policy for Casino Kinghills

Effective Date: 1 March 2026

Welcome to Casino Kinghills. Your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kinghills.com and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Identification Information: such as your name, date of birth, email address, postal address, phone number, and payment details.
Account Information: username, password, and other registration details.
Transactional Information: details of your deposits, withdrawals, bets, winnings, and losses.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our website and services.
To verify your identity and comply with legal and regulatory requirements, including anti-money laundering and age verification.
To process your transactions and manage your account.
To communicate with you, including sending you service-related messages, updates, and promotional offers (where you have consented).
To improve our website, services, and customer experience.
To detect and prevent fraudulent or illegal activities.
To comply with applicable laws and regulations.

3. Legal Basis for Processing Your Data

Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, we process your personal data based on the following legal grounds:

Performance of a contract: to provide you with our services and fulfill our contractual obligations.
Legal obligation: to comply with legal and regulatory requirements.
Consent: where you have given us explicit permission to process your data for specific purposes, such as marketing.
Legitimate interests: for fraud prevention, security, and improving our services, provided this does not override your rights and freedoms.

4. Sharing Your Information

We may share your personal data with third parties in the following circumstances:

Service Providers: trusted companies that perform services on our behalf, such as payment processors, identity verification providers, and IT support.
Regulatory Authorities: when required by law or regulation, including gambling commissions and law enforcement agencies.
Business Transfers: in the event of a merger, acquisition, or sale of assets.
With Your Consent: when you have agreed to share your data with third parties.

All third parties are required to keep your information secure and confidential and to use it only for the purposes we specify.

5. International Transfers

Your information may be transferred to, and processed in, countries outside the UK. We ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your data.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Despite these measures, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

8. Your Rights

You have the following rights under UK data protection laws:

Right to Access: request a copy of the personal data we hold about you.
Right to Rectification: request correction of inaccurate or incomplete data.
Right to Erasure: request deletion of your personal data, subject to legal obligations.
Right to Restrict Processing: request limitation of how your data is used.
Right to Data Portability: receive your data in a structured, commonly used format.
Right to Object: object to processing based on legitimate interests or direct marketing.
Right to Withdraw Consent: withdraw consent at any time where processing is based on consent.
Right to Lodge a Complaint: with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us at the details below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content and advertising. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer:

Casino Kinghills Data Protection Officer
Email: [email protected]
Phone: +44 20 7946 0123
Address: Kinghills Ltd, 10 Queen Street, London, EC4N 1TX, United Kingdom